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Shipping Information

  • Standard Shipping: Please allow up to 5 business days for order processing. Shipping and handling times are separate, and shipping time will begin once the item is dispatched.
  • Two-Day Shipping Example: For 2-day shipping, the processing time will take between 1-5 days, followed by 2 days for delivery.
  • International Shipping: We can ship to virtually any address globally.
  • Same-Day Shipping: Available for orders under 50lb at a flat rate of $19.5. Surcharges apply for orders over 50lb. Restrictions may apply for large or heavy items, and we reserve the right to cancel such shipments (conditions apply).

Next-Day Delivery (Weekdays Only)

  • Orders placed on weekends will ship on Monday for Tuesday arrival.
  • Orders placed before 12 pm on a weekday will ship the same day for next-day arrival.
  • Orders placed after 12 pm on a weekday will ship the next day for subsequent day arrival.

Same-Day Shipping in Calgary

  • Must be placed before 12 pm on a weekday for same-day delivery.
  • Orders placed after 12 pm will be shipped the following day.

    Unpaid Orders

    • Any orders left unpaid for 1 day will be canceled, and the items will be relisted.

    Return Policy

    • Returns may be submitted within 30 days of delivery for store credit, exchange, or ECN if defective (exceptions apply).
    • Items must be returned in their original condition. Any deviation may lead to denial of return.
    • Processing fee of 10% may apply if the returned item is found to be working.
    • For returns, please visit your orders page and click return, or Click Here.

    Extended Warranty Policy

    • A 6-month warranty is available for purchase, with some exclusions.
    • Exchanges or store credit are available within the warranty period.
    • Some components and pre-stated issues in the listing are not covered by the warranty.

    Make Offers Policy

    • Offers, sales, and bids are subject to management discretion and system guidelines.
    • No offer is guaranteed to be accepted, and declinations are not personal.
    • Buy it now option and offers close to listing price have a higher acceptance rate.
    • Offers cannot be combined with coupons, and ECN payments are not accepted.
    • Error pricing will be reverted to the original price.
    • Same-day shipping flat rate is only available in Calgary, Alberta.
    • If certain options are available in your area, they will appear during checkout. Standard rates will apply otherwise.

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