- Standard Shipping: Please allow up to 5 business days for order processing. Shipping and handling times are separate, and shipping time will begin once the item is dispatched.
- Two-Day Shipping Example: For 2-day shipping, the processing time will take between 1-5 days, followed by 2 days for delivery.
- International Shipping: We can ship to virtually any address globally.
- Same-Day Shipping: Available for orders under 50lb at a flat rate of $19.5. Surcharges apply for orders over 50lb. Restrictions may apply for large or heavy items, and we reserve the right to cancel such shipments (conditions apply).
Next-Day Delivery (Weekdays Only)
- Orders placed on weekends will ship on Monday for Tuesday arrival.
- Orders placed before 12 pm on a weekday will ship the same day for next-day arrival.
- Orders placed after 12 pm on a weekday will ship the next day for subsequent day arrival.
Same-Day Shipping in Calgary
- Must be placed before 12 pm on a weekday for same-day delivery.
- Orders placed after 12 pm will be shipped the following day.
- Any orders left unpaid for 1 day will be canceled, and the items will be relisted.
- Returns may be submitted within 30 days of delivery for store credit, exchange, or ECN if defective (exceptions apply).
- Items must be returned in their original condition. Any deviation may lead to denial of return.
- Processing fee of 10% may apply if the returned item is found to be working.
- For returns, please visit your orders page and click return, or Click Here.
Extended Warranty Policy
- A 6-month warranty is available for purchase, with some exclusions.
- Exchanges or store credit are available within the warranty period.
- Some components and pre-stated issues in the listing are not covered by the warranty.
Make Offers Policy
- Offers, sales, and bids are subject to management discretion and system guidelines.
- No offer is guaranteed to be accepted, and declinations are not personal.
- Buy it now option and offers close to listing price have a higher acceptance rate.
- Offers cannot be combined with coupons, and ECN payments are not accepted.
- Error pricing will be reverted to the original price.
- Same-day shipping flat rate is only available in Calgary, Alberta.
- If certain options are available in your area, they will appear during checkout. Standard rates will apply otherwise.
Follow us on our social media channels or subscribe to our newsletter to stay updated on our policies and offers.