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Shipping & Returns

 

Shipping

Please allow up to 5 business days for us to ship your item

Shipping and handling times are separate

Shipping time will start after we send the item.

As an example, If you select 2 day shipping, It will take 1-5 days for us to prepare the item for shipment and then 2 more days to receive your item.

We only ship on Weekdays

We can ship to virtually any address in the world.

Same day shipping available for a flat rate of $19.5 for orders under 50lb. Surcharge will apply for orders weighing more than 50lb. Large items may also be excluded from same day shipping. We reserve the right to cancel same day order shipments if they are too large or too heavy for our same day courier. (Conditions apply)*

 

Next day delivery

Weekdays only. Any order placed on the weekend will be shipped Monday and will arrive Tuesday

Any orders placed before 12pm on a weekday, will be shipped same day for next day arrival.

Any orders placed after 12pm on a weekday, will be shipped next day for following day arrival.

 

Same Day Shipping

Only Available in Calgary. Order must be placed before 12PM on a weekday to get the order the same day.

Any orders placed after 12PM on a weekday will be shipped and delivered the next day.

  

Returns Policy

You may return DEFECTIVE items within 30 days of delivery for a store credit, exchange, or full refund. Buyer pays return shipping costs.

We will refund the original payment method except for E-transfers. If Buyer paid with an e-transfer, we will refund with paypal or cash. 

We will process a refund after receiving the returned item in the same condition as it was when sent. Please allow up to 5 business days after delivery for us to process the return.

If you need to return an item, please login to your account and click on the returns in your order section.

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Please note.

Any item left longer than 30 days will be subject to a storage fee.

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*If option is available in your area you will see it during checkout. If you do not see the option, Standard rates apply.

 (Flat rate currently Only available in Calgary, Alberta)